Arguable the leading independent home search company in the UK with an enviable reputation that attracts clients from both the corporate world and private buyers.

Operating from regional offices in the UK, Ireland, Spain and South Africa and coordinated from their headquarters set in City of Truro, Cornwall. The company consciously strives to ensure they offer the best service to all their clients and that includes making considered investment their business.

The company's requirement for a system to give them full up to date accurate information on their business activities at both regional and international levels had been a burning ambition for sometime. They needed a handle on individual enquiries and clients whilst utilizing the same information to make informed marketing decisions. With equal importance the application had to be easy to use, offer efficiency and quality control to each regional offices that was a benefit for them to use and enable them to concentrate on their clients rather than paper pushing. The current onerous monthly reporting had to be replaced with a swift dynamic alternative.

Working with the company to tease out the operational, tactical and strategic need we produced a standardised process and robust application specification that we developed for them. The regional offices had a database application installed for managing their work and supplying reporting to the head officeeir regional offices synchronising data with a central office application back in Truro.

The Application is a huge success for the company and its regional offices. Operationally from the moment a prospective client contacts the main of regional offices their status can be accessed enabling a controlled management of the work. The County Homesearch Head Office has individual and summary information at their finger tips which is proving indispensable for marketing and charting their performance. As always we are proud to deliver this solution and enjoy the relationship we have built with everyone at the County HomeSearch Company PLC.

"I just wanted to say how superb the RFS system is. I've found it clear, reliable, intuitive and really easy to use. You've thought about how people will use it, what they'll need to search for, how to ensure we don't lose any leads - all this thought is well and truly evident in the final product. Now I have everything in one place and have satisfied myself about its reliability, I've been able to stop using 3 separate onerous spreadsheets for my record keeping. Thanks for making my life so much easier!"
Andreas Bonney, NORFOLK, SUFFOLK & ESSEX Office

"Been using the RFS system, it is really excellent, a great tool I really like the way the letters were automatically generated and once the reports are working correctly this will be a very useful facility - currently I do my own reports manually so this will certainly save time and should give an excellent 'at a glance' overview with more info than I currently have."
Sue Bushnell, Devon Office.

Database and website Consultancy in Cornwall - Case studies